Sectors

In a recent survey out of 91 customers asking “Overall, how satisfied or dissatisfied are you with M&J Bowers Ltd?”

Nearly 96% gave us the top score of very satisified.! (July 2019)

Just wanted to say a big thank you for helping us out this week – you really pulled it out of the bag and I do appreciate finding a decent company that values customer service as much as we do.

I’ve been singing your praises to our director and declaring “at last found a decent company in the SW”. I’m sure we’ll be putting more work your way and will be in touch soon with some more paper/shredding opportunities.

We have been using Bowers for over 11 years now and I would like to say that when every I need help to collect confidential waste in a hurry they will always help out and the staff are always very friendly and well spoken.

Teresa Shoemark Cert ll | Facilities Administrator

A first class friendly and helpful service – the whole process was carried out efficiently and the customer service was excellent from start to finish

In my experience local family run businesses offer a much better service and M&J Bowers are no exception. Their quality of service, reliability and costs cannot be beaten and I cannot wait to have them as our permanent confidential waste suppliers. I have also recommended them to other companies such is the faith I have in them

Good morning

I just wanted to provide some feedback on your staff and service.

Last week you helped us out by taking some aluminium trays along with our usual confidential shredding.

I just wanted to say thank you to the gentleman who came out to us. He did a great job and went the extra mile to help us out. It was very much appreciated. Please say a big thank you for us!

Thanks for doing a good job.

The Driver/Operator was helpful and professional – We will use you again.

Just a quick email to thank you and your team so much for all their help.

Your collection guys arrived today and were very helpful, please pass my thanks to them both, all of your drivers/collectors are extremely helpful and courteous. And I would also like to thank your office team, Sarah (hope I’ve spelt her name correctly!) has been absolutely brilliant on the phone and is really professional and so helpful, you have a great office team and I really appreciate everyone’s help with our shredding! It has made a huge difference to us here.

I just wanted to write to say a BIG thank you to you and your team for the kind April offer of shredding personal data – no charge. As an independent local business established in 2007, this year is the first time we have been able to dispose of personal data. To accept your invitation for free disposal has may a huge difference to us and what a lovely gesture.

Emma is a tremendous ambassador for your company, polite, friendly and happy. This makes a true difference to us as the customer. I was also met by other staff who also demonstrated the same contentment and happiness working for you.

Your website also shines out.

Thank you again. May you have longevity of a continued successful business for years to come.

Best wishes

The Borough of Poole is pleased to confirm the award of a new 3 year contract with M&J Bowers. This builds on the relationship that has existed for many years for the collection of confidential waste and places the arrangement on a formal basis. We look forward to building on this relationship during the contract.